Contact Us

We're always happy to hear from you! Whether you have a question about your order, need help choosing the perfect pair, or just want to know more about Step Style UK, our team is ready to assist you.


📩 Email Support

For all inquiries, please email us at:
support@stepstyleuk.store
We aim to respond to all emails within 24 hours (Monday–Friday).


📦 Order & Delivery Support

If your question is about an existing order, please include:

  • Your order number.
  • The email address used to place the order.
  • A brief description of your inquiry.

🔄 Returns & Exchanges

Need to return or exchange an item?
Simply email support@stepstyleuk.store with your order details, and we'll guide you through the process.
For more information, please check our Returns Policy.


🕒 Customer Service Hours

We’re available to help during the following times:

  • Monday to Friday: 9 AM – 5 PM
  • Saturday & Sunday: Closed
    (Any weekend inquiries will be answered the next working day.)

📍 Business Address

Step Style UK
United Kingdom


💬 Social Media

Stay connected and be the first to know about new arrivals and exclusive offers:


📝 Still need help?

We're here to make your shopping experience as smooth as possible.
If you need further assistance, don’t hesitate to reach out.
We look forward to helping you!